The Challenge of Phone Communication for Gen Z In a world dominated by texting and online chatting, many from Generation Z find phone calls to be a daunting task. Unlike previous generations who relied heavily on voice communication, today’s youth prefer the comfort of written messages. A notable insight from career consultant Liz Baxter indicates that anxiety during phone conversations is prevalent among young individuals. Baxter elaborates that a significant number of today’s youth struggle with feelings of insecurity when speaking on the phone. A study conducted by Nottingham College highlights that this anxiety often stems from fears of judgment
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